Providing Mental and Behavioral Health Crisis Support to Kent County Residents
We understand how difficult it can be to manage a behavioral or mental health crisis. While these challenges can feel overwhelming and even isolating, you are not alone! We are here to help.
Here at The Santé Group Eastern Shore our behavioral health services are designed to meet the unique needs of each individual. Our primary focus lies in supporting the health and well-being of each patient. When you contact us in a crisis, our team will work with you to create a calm and safe environment, providing the support and resources you need to get through this challenging time and connecting you with the help you need and deserve.
If you or someone you love is struggling with a behavioral or mental health challenge, we are here to help.
Review our comprehensive services and crisis intervention for Kent County residents below.
Services
Crisis Hotline
Whether you are experiencing a behavioral or mental health crisis, our team of licensed counselors and therapists are here 24/7 to provide immediate aid. Dedicated to preventing suicides and reducing dangerous and threatening situations, we will connect you with the community resources that you need to move out of crisis and into recovery.
WHO WE SUPPORT
Anyone suffering a behavioral or mental health challenge
HOURS OF OPERATION
24 Hours/7 Days A Week
Mobile Crisis Team
Our Mobile Crisis Team is ready to respond to your mental health emergency 24 hours a day. Upon arriving at the scene of a crisis, we assess the needs of you or your loved one in order to provide immediate stabilization and resources. Once the crisis is alleviated, we work with you to coordinate the necessary next steps towards sustainable health.
WHO WE SUPPORT
Anyone suffering a behavioral or mental health challenge
HOURS OF OPERATION
24 Hours/7 Days A Week
Crisis Intervention Team (CIT) & Education
With the goal of ensuring first responders are adequately prepared for any crisis they may encounter, our CIT Team provides educational and training services to prepare these individuals on the front lines of crises to be able to conduct basic suicide interventions and other mental health services, including Mental Health First Aid, Trauma-Informed Care, scenario training, and site visits to community providers.
WHO WE SUPPORT
First responders, education systems, public and private
organizations
CONTACT
888-407-8018 or email bjames@santegroup.org
Critical Incident Stress Management (CISM)
When a traumatic event or natural disaster strikes, our CISM team is here to provide support, stress management, and debriefings for individuals, groups, or communities to ensure individuals receive the care and resources they need.
WHO WE SUPPORT
Communities experiencing a traumatic event or natural disaster
CONTACT
888-407-8018, ask for The Santé Group’s CIT Coordinator
Mobile Crisis Stabilization Service (MCSS)
In partnership with the Department of Social Services, our Mobile Crisis Stabilization Service (MCSS) supports youth and their families in the foster or kinship care system. Our MCSS team provides families with stabilization strategies to de-escalate a crisis and identify beneficial community resources to effectively support the youth and family on their road to stability.
Families and youth must be referred by their local Department of Social Services to receive MCSS services.
WHO WE SUPPORT
Youth and their families in the foster care or kinship care system
HOURS OF OPERATION
24 Hours/7 Days A Week
Mobile Response Stabilization Services (MRSS)
Building on existing regional and county services, our Mobile Response Stabilization Service (MRSS) program provides crisis response and stabilization to youth and their families. Utilizing a family-centered approach, MRSS provides families with crisis de-escalation strategies, short-term stabilization, and strategic coaching to prevent and diffuse future crises.
WHO WE SUPPORT
Youth and their families suffering a mental or behavioral health crisis
HOURS OF OPERATION
24 Hours/7 Days A Week